Effective date: 19 December 2024
At Dibbly Inc., our mission is to deliver high-quality content on time through our innovative SaaS platform while containing costs. Our proprietary systems are designed for streamlined content creation, emphasizing collaboration that requires minimal management and ultimately disrupting the Agency Model. This allows SMEs to outsource traditional internal content creation while achieving enterprise savings.
We want to bring together customers and content creators with innovative and reliable AI tools, leading the way toward the future of content creation and empowering people globally. We aim to provide a secure and seamless collaborative content creation process, and respecting your privacy is central to our mission.
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the service and informs you about your privacy rights and how the law protects you. We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.
The words with the initial letter capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
For the purposes of this Privacy Policy:
We collect several types of data to provide services to you, including:
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
This includes information you provide to us when creating your Dibbly Create or The Urban Writers customer account with us, and may include:
Session and usage data is collected automatically when you use our service. This data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, your Amazon activity, and other diagnostic data. When you access the service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data. We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.
We may collect information about you from other sources such as publicly available databases and combine this information with data we already have about you. We may also receive information from affiliated companies that are part of our corporate group.
We may collect your location-based information in order to provide the service, as well as for fraud protection and security monitoring. If you prefer to opt-out of the collection of your location data, you can do so by turning the location permission for the software off on the device you are using.
We automatically collect data on the device you use, operating system version, and the device identifier (UDID) when you use the service.
The Company may use Personal Data for the following purposes:
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Your information, including Personal Data, is processed at the Company's operating offices, data centres and in any other places where the parties involved in the processing are located. This information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
We may transfer and store the data we collect about you in countries outside of the country where the data was originally collected, including the United States, Canada, and other destinations outside the European Economic Area (EEA) and the United Kingdom. These countries may not have the same data protection laws as your country of origin. However, we will protect your data during these transfers in accordance with this Privacy Policy and comply with legal requirements to ensure adequate protection.
If you are located in the EEA or the United Kingdom, we will only transfer your personal data if:
For more information about the safeguards we have in place for these transfers, please contact us at create.support@dibbly.com.
We do not sell or rent your personal data. However, we may share your data with service providers for tasks such as email fulfillment, which may involve transferring your data outside the UK. We adhere to the UK General Data Protection Regulations to protect your personal data.
You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you. Our service may give you the ability to delete certain information about you from within the service. You may update, amend, or delete your information at any time by signing in to your Account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.
To use this Application you must sign in with a Dibbly Create account, agreeing to its Terms of Service and Privacy Policy. You may view the Privacy Policy of the Dibbly Create software here to understand how this relates to your usage of this Application and the Dibbly Create software itself.
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
Cookies are small pieces of information stored on your computer when you consent to their use. They track your activity on a website, creating a personalized experience based on your previous actions. Cookies also assist in analyzing website traffic and support advertising and marketing efforts.
We use cookies to track your use of our tools and websites, allowing us to understand how you interact with them. This helps us to develop and improve our tool and services in response to your needs.
If you have any questions about this Privacy Policy, you can contact us: